Team Dynamics

Outline:
For managers, team leaders and people responsible for the performance of front line staff in organisations, who want to develop team skills that will lead to improved quality, enhanced customer care, greater innovation and creativity, enhanced employee commitment and higher levels of employee satisfaction.  Understanding your Heart & Mind™ is at the core of contemporary learning provided by Surpass management specialist Claire O’Callaghan.

Using the Belbin Team Role™ psychometric assessment, Claire will guide you to discover your potential and show you how to develop strategies to build effective teams within your organisation. Teamwork is a dynamic work method that releases creativity and increases the potential of an organisation.

This 2 day course will enable participants to :
• Understand teamwork & team dynamics
• Understand the importance of team leadership
• Be able to effectively lead a team
• Develop effective strategies for team success
• Efficiently plan work within the team
• Be able to manage team performance effectively
• Enhance personal relationships and interactions within a team
• Release creativity and maximise the organisation’s potential
• Increase self esteem and self value
• Share their knowledge of the Belbin Team roles
• Improve customer care
• Enhance their commitment to the company
• Improve performance and company profitability

Content:
• Contemporary research by course trainers
• Understanding teams and teamwork
• In Group & Out Group Bias
• Introduction to the Belbin Team Roles & Myers Briggs assessments
• Developing effective teamwork
• Achieving Success in teams
• Developing effective team leadership
• Maximising team performance

Duration: This is a 2-day course.